For years, global mobility (GM) professionals have expressed a clear desire to move beyond the administrative, reactive model that has traditionally defined their role. They want to influence global talent decisions, shape policy, and deliver greater strategic value to their organisations.
However, data from ECA’s long-running Managing Mobility Survey reveals a persistent gap between ambition and reality. In 2016, nearly half of GM teams predicted they would become predominantly strategic within five years. By 2021, only 10% had achieved that shift. While the 2025 data shows progress rising to 19%, it's clear that the transformation is happening more slowly than expected. So what’s holding things back?
What sets strategic global mobility teams apart
The most successful GM functions aren't just better resourced, they approach their work fundamentally differently. There are clear patterns that separate strategic teams from their transactional counterparts, from the technology they use to how they engage with broader business priorities.
When GM functions do make the strategic shift, the benefits are striking. These teams report significantly better outcomes across every key challenge area, from cost management to securing leadership buy-in. Perhaps most importantly, they're viewed very differently by their organisations – they are seen as critical to business growth rather than just operational support.
The path forward for global mobility
The shift from transactional to strategic isn't just about doing more, it's about doing the right things with the right intent. While every organisation's mobility needs are different, our research reveals common factors that enable successful transformation, from getting the right technology to connecting mobility to broader business priorities.
The evidence is clear: strategic GM functions contribute far more than operational efficiency. They enable talent agility, reduce global risk, and help businesses plan for the future. They become trusted advisors, not just logistical support.
Discover how to make the strategic shift - in our new white paper
ECA’s From transactional to strategic: Redefining the role of global mobility, is out now and is based on insights from hundreds of global mobility professionals worldwide. It reveals how leading teams are transforming their role and driving measurable business impact.
Download your free copy today to find out:
- What truly differentiates strategic global mobility functions
- How data and technology are enabling smarter, faster decisions
- Practical steps to elevate your team’s influence and deliver greater value
Ready to take the next step?
Get in touch with our experts to explore how ECA’s data, technology, and consultancy can help your organisation make the strategic shift.