Market intelligence company Synovate employs over 6,000 staff in 62 countries and prides itself on its international structure and service model.  With no head office, employee mobility is a key to the successful running of the company.

 

Sue Moyce, Head of Reward, is responsible for compensation and benefits for the company’s employees, so managing Synovate’s relocations and  assignments is only a small, if very important, part of her remit.

 

Without any one resource dedicated exclusively to the management of international assignments Sue was looking for a service to provide timely and complete delivery of information she could use with no further intervention on her part.  Sporadic but often urgent need for salary calculations and assignment letters detailing benefits provision such as housing, relocation allowances, meant that opting to use ECA’s services on an ad-hoc basis through its consultants was the best solution for Synovate.

 

“Because we are moving people between all our locations, it would be difficult for us to be expert in everything required to manage each assignment as well as we would like.  ECA’s consultants provide that support when we need it.  With proven data and considerable expertise, we can be confident that we’re using correct and current information – critical in a business like ours where our people analyse data for a living!”

 

Sue likes the ad-hoc arrangement that she has.  “I’m very happy with this working practice.  We get precisely the help we need when we need it, tailored to our requirements: it’s like having an extra member of the team.”